careers

 hi, we're looking for: 

 

👋🏽 EXECUTIVE ASSISTANT 

• Provide administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf
  
• Serve as principal administrative contact and liaison with external contacts.
  
• Monitor budget, including tracking expenditures and providing reports.
  
• Maintain comprehensive and accurate records
  
• Organise meetings, including scheduling and sending reminders
  
• Respond to emails in a polite and professional manner
  
• Manage the executive’s calendar, including making appointments and prioritising the most sensitive matters
  
• Coordinate travel arrangements for the team
  

REQUIREMENTS:

• Exceptional communication and interpersonal skills
  
• 2+ years of assistant level experience working in a fast-paced professional office environment.
  
• Excellent organisational, time management and problem solving skills
  
• Meeting and document preparation
  
• proficiency with all Apple & Mac devices / softwares, e-mail, Keynote, Google Calendar, and know your way around a spreadsheet.
  
• the confidence and ability to “manage up”, sometimes being a nag to get things done 

 

• it will be your job to aid the team in coordinating, directing and planning everyday business operations 
• you’ll help help create weekly schedules, ensure shifts go smoothly, manage daily operations and help with human resources as necessary.
• the job also entails many administrative duties, up keeping our communications with partners and assisting on the front and back lines when necessary
• additionally, you’ll also help prepare for team meetings and group training sessions
• -

👋🏽CUSTOMER EXPERIENCE ASSISTANT: 

• The customer experience (CX) assistant  is an innovative, operationally-minded strategic leader, who will be responsible for ensuring a best in class customer service experience for the swiitchbeauty community and that the customer’s voice is represented across our organisation
• this person will be responsible for developing creative CX strategies and formats and redefining what CX means at swiitchbeauty.
• this role requires a balance of strategic thinking, hands on leadership capabilities, and tactical problem solving to create a great experience for our customers. 
• the role will report to our GM 
• the role will involve responding to customer queries throughout multiple platforms such as e-mail, social, telephonic & messenger platforms 
• the role will also involve overseeing the logistical operations completing the necessary admin tasks relating to the above mentioned queries 

REQUIREMENTS: 

• 2+ years of assistant level experience working in a fast-paced professional office environment.
• experience working for a high profile business or individual.
• (not mandatory, but favourable) some experience in media or entertainment.
• proficiency with all Apple & Mac devices / softwares, e-mail, Keynote, Google Calendar, and know your way around a spreadsheet.
• the confidence and ability to “manage up”, sometimes being a nag to get things done 

IMPORTANT: excellent written & verbal communication skills 

location: centurion, pretoria, south africa

if this is you - please forward your CV + best selfie to rabia@swiitchbeauty.com